These Terms and Conditions govern the relationship between you, the passenger, and us, Greecetourplanner.com Inc. By booking a trip, you agree to be bound by these Terms and Conditions. These terms affect your rights to sue, governing law, forum, and jurisdiction; please be sure to carefully read these terms and make sure you understand your rights and obligations and our rights and obligations.
 
1) RESERVATIONS & PAYMENTS Tour Deposit: A deposit of 30% per person is required to secure your reservation. To secure reservations on a trip departing within 45 days, a full payment is required by credit card at the time of booking.
For all tours, final payment must be received in full by Greecetourplanner.com at least 45 days prior to departure, unless otherwise stated. Reservations will be cancelled if final payment is not received by the due date and cancellation charges will apply.
 
2) CHANGES ON THE ITINERARY: For changes made to your reservations from 30 to 10 days prior to departure, that affect arrival city, program extensions, room categories and/or passport name changes, a $100 per-change in administrative fees apply. Changes to departure date or destination from 9-4 days prior to departure may incur cancellation fees.
We regret that we cannot accept changes to reservations within 4 days of departure. All changes are subject to availability and cannot be guaranteed.
 
3) CANCELLATIONS & REFUNDS: If you must cancel your trip, you must do so in writing. Cancellation refunds will be calculated as of the date we receive your written cancellation. All payments for travel services not provided to the passenger shall be refunded in accordance with these Terms and Conditions and in accordance with Greecetourplanner.com’s cancellation policy.
 
Administrative Fee: There is a non-refundable fee of 10% of total amount of the tour package per person. This low fee reflects only our costs of administering a reservation, and is not intended to be punitive in any way. We realize the majority of those who cancel their reservations do so out of necessity. Refunds will be processed 10 days after our receipt of your written cancellation and travel documents. Please note that if you cancel 7 days or less prior to the scheduled date of departure, you will not receive any refund.
 
4-A) CANCELLATION CHARGES FOR LAND PACKAGES: Unless otherwise stated in the contract, for all cancellations we will refund the cost of your trip less the following per-person charges. Charges shown include the 10% administrative fee.

Prior to departure: 

60 days or more: 10% of selling price (Administrative Fee)
59-46 days: 30% of selling price
45-8 days: 50% of selling price
7-0 days: 100% of selling price
 
4-B) CANCELLATION CHARGES FOR CRUISE PACKAGES: 

Prior to departure: 

45 days or more: 10% of selling price (Administrative Fee)
45-31 days: 30% of selling price
30-15 days: 50% of selling price
14-8 days: 75% of selling price.
7-0 days: 100% of selling price
 
5) RESPONSIBILITY OF ZAIS TOURIZM: The responsibility of Greecetourplanner.com INC. and its affiliated companies is strictly limited. As a tour operator, Greecetourplanner.com organizes, promotes, and sells tour programs consisting of certain travel services, including surface, air, and water transportation, sightseeing excursions, and cruise/hotel accommodations that Greecetourplanner.com purchases or reserves from various suppliers (collectively, “Suppliers”). Greecetourplanner.com does not own or operate any of these Suppliers. The Suppliers providing travel services for Greecetourplanner.com tour programs are independent contractors, and are not agents or employees of Greecetourplanner.com. As such, Greecetourplanner.com is not responsible for any changes made to the itinerary, negligent or willful act or failure to act of any supplier or of any third party. Some tours include visits to shops and merchants. Greecetourplanner.com is not responsible for any purchases you make during your trip, whether that merchant is part of the scheduled itinerary or not. By utilizing the travel services of the Suppliers, you agree that you will look to such Suppliers for any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither Greecetourplanner.com nor any representative of Greecetourplanner.com shall be liable.
 
Without limitation, Greecetourplanner.com is not responsible for any injury, loss, or damage to person or property, death, delay, or inconvenience in connection with the provision of, or failure to provide, any goods or services occasioned by or resulting from—but not limited to—acts of God or force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, mechanical or other failure of airplanes of other means of transportation or for the failure of any transportation mechanism to arrive or depart on time, sanitation problems, lack of medical care, or for any other cause beyond the direct control of Greecetourplanner.com.
 
Greecetourplanner.com reserves the right to correct promotional or pricing errors at any time, or to increase the program price in the event of cost increases due to changes in cruise fares, currency fluctuations, park fee increases, taxes, or fuel surcharges. Greecetourplanner.com reserves the right to decline to accept or retain any person as a member of any tour or to cancel or alter the tour without notice, in which event your sole remedy shall be a prorated refund for any unused portion of the trip. Hotels and other accommodations are subject to change.
 
Greecetourplanner.com reserves the right to change the departure date of any trip, as well as cancel any trip or extension that does not reach a minimal level of participation. If Greecetourplanner.com changes a departure date to another departure date that departs within 14 days from the original departure, cancellation penalties as described in this document still apply should you subsequently decide to cancel. If Greecetourplanner.com cancels any optional extension for which you are booked, cancellation penalties as described in this document still apply should you subsequently decide to cancel the base (main) portion of your trip.
 
6)MEDICAL ISSUES: You must advise us in writing, at or prior to booking, of any physical, emotional or mental condition which may require professional attention during the trip or may require the use of special equipment. If you fail to disclose any such conditions, Greecetourplanner.com may refuse to allow you to take the trip and you will forfeit the trip cost; and in such event we shall have no liability, financial or otherwise.
 
We cannot accommodate women past their sixth month of pregnancy. If you require a wheelchair, you must provide your own small, collapsible wheelchair. Certain features, and certain trips, are not wheelchair-accessible. We cannot guarantee any wheelchair assistance or accessibility in international destinations. Greecetourplanner.com reserves the right to decline any trip participant whose condition, in our opinion, may affect the health, safety or enjoyment of other participants.
Greecetourplanner.com is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is Greecetourplanner.com responsible for the quality of medical care, or lack thereof, you may receive while on the trip.